How to troubleshoot reprotect Error code 78052

Allan Ruiz 11 Reputation points
2020-11-02T22:43:25.327+00:00

I'm unable to reprotect an Azure VM back to VMware on premises cluster with error code 78052 but I've unable to obtain more information looking in event logs in the Master Server or the Agent.

  • The VM still exists in the cluster
  • The VM is in the same datastore than the master target server
  • The Master Target Server and the VM are in the same ESXi Host
  • The user have administrative permissions

Any idea how can I get more information about this error?

By this URL https://video2.skills-academy.com/en-us/azure/site-recovery/vmware-azure-troubleshoot-failback-reprotect the next troubleshooting option is to move the master target server if I want to reuse the same master target server or move the target server to a new esxi hots.

What caught my attention is that fails in the phase "Installing Mobility Service and preparing target" just like this other case: https://social.msdn.microsoft.com/Forums/en-US/137fec9c-5388-41c6-9722-0d4353058439/asr-enhanced-vmware-scenario-unable-to-reprotect-for-failback-to-onprem?forum=hypervrecovmgr

Azure Site Recovery
Azure Site Recovery
An Azure native disaster recovery service. Previously known as Microsoft Azure Hyper-V Recovery Manager.
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  1. Allan Ruiz 11 Reputation points
    2020-11-03T02:28:19.03+00:00

    Did two things according the the troubleshooting guide:
    * Moved the Master Target Server to another host were the target vm was not registered.
    * Moved the targed vm to another datastore different from the one that holds the master target server

    Reprotect started working.

    1 person found this answer helpful.