Azure Virtual WAN
An Azure virtual networking service that provides optimized and automated branch-to-branch connectivity.
197 questions
Virtual WAN gateway fails to provision
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Tom
11
Reputation points
For a couple of days now, I have been trying to provision a (VPN) gateway for a Virtual WAN hub in Azure. I have Owner roles on all available subscriptions and I am Global Administrator on the connected Entra tenant. The Virtual WAN and the hub are both in West Europe. I am attempting to provision a gateway with one scale unit with Microsoft Network-based routing. When I try to provision the gateway to connect my VPN sites to the hub, after about 5-15 minutes, the gateway gets set to "Failed" state and I get the error below:
Failed to create VPN Gateway 'redacted-westeurope-gw'. Error: The operation failed due to following errors: '["The operation failed due to following errors: '["The vpn gateway deployment operation failed due to an intermittent error. Please try again."]'."]'.
I have checked all documentation and troubleshooting guides but none have been helpful so far.
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Laurent van Mastrigt Lemontree 0 Reputation points2024-01-16T06:42:47.7666667+00:00 I have the same issue. Trying to deploy a VNG in West Europe, same intermittent error. At least 6 tries but all failing during deploying.
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Laurent van Mastrigt 20 Reputation points2024-01-16T09:52:55.98+00:00 @ Tom: this morning I had a call with Microsoft. Apparently there are capacity issues in West Europe, since december 2023. Microsoft expects to need a couple of weeks to fix the issue. Alternatives could be deploying in North Europe, or use an NVA.
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KapilAnanth-MSFT 39,366 Reputation points Microsoft Employee2024-01-16T10:09:23.76+00:00 Welcome to the Microsoft Q&A Platform. Thank you for reaching out & I hope you are doing well.
Laurent van Mastrigt is correct.
Currently, there is an ongoing issue at West Europe Region affecting multiple customers. Customers are requested to contact Azure Support to request for quota increase to fix this issue.
As a work around, you can try deploying VPN Gateway in the nearby regions.
Should there be any follow-up questions or concerns, please do let me know
Cheers,
Kapil
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Tom 11 Reputation points
2024-01-16T10:17:50.4133333+00:00 @KapilAnanth-MSFT Thank you for your response. Unfortunately, deploying the gateway in a different region is not possible as it is a gateway in a vWAN that needs a permanent "home". I raised a support request yesterday morning, well over 24 hours ago, but am yet to be contacted. This seems like a fairly odd way of informing and supporting your customers.
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KapilAnanth-MSFT 39,366 Reputation points Microsoft Employee
2024-01-18T06:11:06.1166667+00:00 I apologize for the inconvenience and I totally understand your concern.
In case you have not yet been contacted by Azure Support, please share your SR number to the below email and I shall check it internally.
Email ID : AzCommunity[At]Microsoft[Dot]Com Subject : Attn Kaananth | Virtual WAN gateway fails to provision
Cheers,
Kapil
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