Thank you for letting me know. Based on your feedback information, it seems that you have already followed all the instructions and guidelines from Microsoft, but the issue still persists. If Microsoft Support has recommended using private/service endpoints to resolve the issue, then that might be the best solution for your scenario.
Private/service endpoints allow you to access Azure Storage accounts and Azure Data Lake Storage Gen2 accounts over a private endpoint in your virtual network. This provides a secure and private connection between your virtual network and the storage account, without the need for public internet access.
To set up a private endpoint for your Azure Data Lake Storage Gen2 account, you can follow refer the documentation:
Once you have set up the private endpoint, you can update your firewall rules to allow traffic from the private endpoint's IP address range.
If you have any further questions or concerns, please let me know and I'll do my best to assist you.
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