Desktop Outlook not communicating with Teams - dueling calendars

Chris Phillips 1 Reputation point
2020-11-03T22:17:57.683+00:00

I want my Outlook to show the meetings that I set up in Teams, and vice versa. Teams seems to create meetings in my desktop Teams app, as well as on my browser's versions of Teams and Outlook. But the Outlook desktop app doesn't pick up those meetings. And none of the meetings that I accept or generate within my desktop Outlook app flow to any other apps.

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,279 questions

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. JeffYang-MSFT 6,241 Reputation points Microsoft Vendor
    2020-11-04T07:17:14.027+00:00

    Hi @Chris Phillips ,

    Teams seems to create meetings in my desktop Teams app, as well as on my browser's versions of Teams and Outlook. But the Outlook desktop app doesn't pick up those meetings.

    According to your description, everything could work fine on your Outlook web version and the issue only occurs in your Outlook desktop client, right?

    If this is your case, what's the type of your account? POP, IMAP or Exchange? As I know, POP and IMAP email accounts will not sync their calendars with the mail server and only Exchange account in Outlook desktop could sync their calendars.
    37412-image.png
    So, if you are using your Outlook desktop client with POP or IMAP account, I'm afraid that issues like that might indeed happen. Please try creating and using a new Outlook profile via Control Panel > Mail > Show profile and re-adding your email account as an Exchange account and see if the issue could be resolved.

    Any update, please feel free to post back.

    If an Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.