My Access 365 works on my windows 10 pc, but when I put it on a windows 10 laptop with 64 Runtime it wont run

Alex Gobran 20 Reputation points
2024-01-24T11:53:26.0566667+00:00

I have an Access 365 program that works on my Windows 10 PC, but it won't run when I put it on a Windows 10 laptop with the 64-bit Runtime it won't run. The laptop does not have Microsoft 365, so it needs the runtime. The laptop ran a 32-bit runtime version with the 2013 Access with no problem. The 32-bit runtime was uninstalled first before the new version was applied. It flashes up some warnings, that are too fast to read before it stops saying. User's image

Any help would be appreciated.

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  1. Karl Donaubauer 1,726 Reputation points MVP
    2024-01-24T16:45:33.5066667+00:00

    Hi Alex,

    1. 32 vs. 64 bit

    If there are any API function calls or other Declare statements in the application code then they have to be adapted to work with 64-bit. Or: If the application was created and used only with 32-bit then you should also use the 32-bit runtime.

    1. References

    If there is no Office on the machine then at least the Excel reference will fail and cause an error because the Excel Object library is not present. The others might work but I'm not 100% sure if they are all included in every Windows or Runtime install.

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    Karl

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  1. Karl Donaubauer 1,726 Reputation points MVP
    2024-01-24T13:04:31.2066667+00:00

    Hi,

    1. Does the machine where the application works have a 64-bit Access/Office?
    2. Flashing up quick warnings on startup sometimes has to do with referenced libraries etc. not present on the Runtime machine. Therefore with the full version in the application open the VBA editor, select the menu item Tools - References and post a list or picture of the ticked references.

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    Karl

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    1 person found this answer helpful.