Process "w3wp#9" shows abnormal value(8554200) in process/%processor time in windows server

SMEExpert 1 Reputation point
2020-11-05T04:10:57.45+00:00

We have been monitoring the values of performance counters using one of our inbuilt monitoring tool(collects using .Net library).

In many of the servers, we have been getting abnormal values of process/%processor time - mostly for processes "w3wp#9 & svchost#".

We know that, we need to calculate the total value as 100 * logical processors. But the values are way beyond this calculation.

Anyone can suggest me for possible resolution?

Regards
Dinesh

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Molly Lu 841 Reputation points Microsoft Vendor
    2020-11-05T07:08:12.953+00:00

    Hi,

    Welcome to Microsoft Q&A.
    % Processor Time is the percentage of elapsed time that all of process threads used the processor to execution instructions.
    You can use the Windows Performance Monitor and add the process/%processor time counters to check this issue, in performance monitor we don't have to *logical processors :
    37633-1.png

    Also, you can check the process idle, which shows the percentage of idle, if idle time is normal, then the system runs fine.
    37578-2.png

    Best regards,
    Molly

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