SCOM 2019 - Unable to add RHEL 9 Linux server SCOM monitoring

AdamMohamed-3032 56 Reputation points
2024-02-08T14:17:55.3766667+00:00

Hello All, I tried to add newly built Linux RHEL 9 server in our Prod environment but received below error. Failed to install kit. Exit code: 60
Standard Output: Sudo path: /usr/bin/
Extracting...
Installing cross-platform agent ...
----- Installing package: omi (omi-1.6.10-2.ulinux.x64) -----
Error: This system does not have a supported version of OpenSSL installed.
This system's OpenSSL version: 3.0.7
Supported versions: 1.0., 1.1. But we have another with same version and its monitoring without any issues. Please advise how to fix this issue. Thanks, Adam

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
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  1. Marius Ene 335 Reputation points
    2024-02-08T18:13:01.4933333+00:00

    Hi, what version of the Linux management packs are your running in your SCOM 2019 environment?

    Recently some newer versions were released: https://techcommunity.microsoft.com/t5/system-center-blog/announcement-adding-support-for-latest-linux-os-ubuntu-22-04-amp/ba-p/3762157

    I would suggest:

    1. Make sure you have the latest version: https://www.microsoft.com/en-us/download/details.aspx?id=58208
    2. Make sure that you have met the requirements for discovering and monitoring Linux agents: https://video2.skills-academy.com/en-us/system-center/scom/plan-security-crossplat-credentials?view=sc-om-2022
    3. If above fails, try to install manually the agent as a means to troubleshoot: https://video2.skills-academy.com/en-us/system-center/scom/manage-install-crossplat-agent-cmdline?view=sc-om-2022

    Good luck!

    Marius Ene - https://mariusene.com/