Unable to create custom domain on Azure CDN Endpoint

jpride 0 Reputation points
2024-02-14T00:12:41.3566667+00:00

I've been trying for hours to add a custom domain to our CDN endpoint after creating a CName record set to the DNS Zone resource, all according to the Azure documentation. Any help that can be provided would be very much appreciated. Here is the CName record: The error is:

We couldn't find a DNS record for 'cdn.prideconceptsllc.com' that points to 'prideconcepts-cdn-profile.azureedge.net'. Before you can associate a domain with this CDN endpoint, you need to create a CNAME record with your DNS provider for 'cdn.prideconceptsllc.com' that points to 'prideconcepts-cdn-profile.azureedge.net'.

Azure Content Delivery Network

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  1. KapilAnanth-MSFT 39,211 Reputation points Microsoft Employee
    2024-02-15T11:51:32.3566667+00:00

    @jpride

    Welcome to the Microsoft Q&A Platform. Thank you for reaching out & I hope you are doing well.

    I understand that you would like to add a custom domain to Azure CDN.

    From the looks of it,

    • Your DNS Zone is not hosted in Azure.
    • Instead, it is hosted in BlueHost
    • And there is no CNAME record created in your Hosting partner (BlueHost) for "cdn.prideconceptsllc.com"
    • Now, you must check with the documentations of your Hosting partner on how to create a CNAME record.
    • I think this doc explains it : https://www.bluehost.com/help/article/dns-management-add-edit-or-delete-dns-entries#add
      • User's image
    • Once you have added the CNAME record, please make sure the DNS Propagation happened and nslookup cdn.prideconceptsllc.com resolves to "prideconcepts-cdn-profile.azureedge.net"
      • Since this is a third party hosting, we cannot comment on how long will it take for DNS Propagation to happen once you have added the CNAME record.

    NOTE:

    • Creating a DNS Zone named "prideconceptsllc.com" in Azure does not indicate the domain is hosted in Azure.
    • This document talks about this : Delegation of DNS zones with Azure DNS.
    • There is no requirement that DNS Zone should be hosted in Azure, the only requirement is that the FQDN resolves to the domain of the Azure CDN endpoint for you to add it as a custom domain.
    • See : Map the permanent custom domain.

    Hope this clarifies.

    Cheers,

    Kapil

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