can't search right now

Glenn Maxwell 10,571 Reputation points
2024-02-15T22:03:55.0033333+00:00

Hi All One of my user is unable to tag other users in word document from web browser. From desktop application it is working fine. When user puts @ and searches for other users he gets the message can't search right now. user is using outlook for MAC. please guide me tag1

tag2

Word
Word
A family of Microsoft word processing software products for creating web, email, and print documents.
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Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
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SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Jiajing Hua-MFST 7,315 Reputation points Microsoft Vendor
    2024-02-16T06:40:30.94+00:00

    Hi @Glenn Maxwell

    Could you please tell us, where do user store the files?

    Please make sure they are saved in a SharePoint library or OneDrive for work or school.

    Besides, I suggest the user change browser to sign into Office.com for a test.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  1. Glenn Maxwell 10,571 Reputation points
    2024-02-16T09:24:52.3266667+00:00

    user is storing files in SharePoint and OneDrive