The first question: What caused the crash? The second question, how to turn off Windows 10 automatic update (automatic restart) problem?

第一个问题：

今天发现WIN10企业版蓝屏白字，鼠标键盘无法动弹，我不在现场，当时也未抓拍到照片，后来发现昨天发现15:12分左右某应用程序日志显示掉线，以此判断操作系统死机，恰巧查询所有日志均无15点左右的警告等任何日志，只有安全记录日志里面有特殊登陆的日志出现，恰巧也是这个时间点也就是15点12分左右，请问各位Expert帮忙看一下，是何原因，如何预防死机。见下截图

第二个问题，

另外请教如何彻底关闭WIN10企业版自动更新，也就是操作系统本人无法关闭自动更新，只能延后一段日子，而且操作系统一旦自动更新就会自动重启，我有特殊需求要求操作系统必须有人在的时候再更新，必须关闭自动重启，但网上没有任何办法，我查遍了。

感谢！

36526886@qq.com

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Translated from Chinese to English:

First question:

Today, I found WIN10 Enterprise Edition blue screen and white characters, the mouse and keyboard cannot move. I was not on the scene and I didn’t capture the photos. Later I found out that the log of a certain application was offline at around 15:12, which was used to judge that the operating system was down. All logs have no warnings at around 15:00. Only the special login logs appear in the security log. It happens to be around 15:12 at this time. Can you please help me to find out what is the reason? Prevent crashes. See screenshot below

second question,

In addition, please how to completely turn off the automatic update of WIN10 Enterprise Edition, that is, the operating system itself cannot turn off the automatic update, it can only be postponed for a period of time, and once the operating system is automatically updated, it will automatically restart. I have special requirements that the operating system must be present. Update again later, you must turn off the automatic restart, but there is no way online, I checked it all over.

Thanks!