Intune Android Enterprise Enrolment not asking for PIN code

Mark Wright 236

I have Android Zero Touch enrolment setup. I have a compliance and configuration policy setup for a passcode. It is no longer asking for PIN code as part of "Set up your work phone" during enrolment. Any ideas ?

Crystal-MSFT 45,656 Reputation points Microsoft Vendor

2020-11-12T03:14:30.11+00:00
@Mark Wright , From your description, I know we have configured the compliance policy and configuration policy that needs to setup for a postcode. But it did not pop up to set passcode.

Here, we suggest to collect the following information to us to understand the issue better.

Could you let us know which group we assign the two policies, to user group or device group?

For the "Set up your work Phone", when did it occurred? Was it after or before we enter user credential?

Will the pascode ask to set in the later time?

What is the detailed setting under configuration profile and compliance policy?

Thanks!

Accepted answer

Mark Wright 236 Reputation points

2020-11-13T06:04:12.47+00:00

Hi,

Thanks for help. The issue as because the restriction policy was applied to a device group and not a user group. I guess the device didn't exist when enrolling the device so the policy wasn't applied.
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Crystal-MSFT 45,656 Reputation points Microsoft Vendor

2020-11-13T07:09:54.58+00:00

@Mark Wright , Thanks for the update. I am glad that we find the cause. Congratulation! If there's anything else we can help in the future, feel free to post in our forum.

Thanks and have a nice day!
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Intune Android Enterprise Enrolment not asking for PIN code

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