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I see that the Collabion Charts which worked on the SP2010 Site are not working on the SP2016 site. I have verified that this feature is enabled on the SP2016 site but did notice that when I go into check the configuration of the chart, I get a warning that an Oracle Client software version is required.(see below)
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I know it is third party, but still please let me now your inputs what is causing this issue and what needs to be done to fix the issue. Please help
Try and install the latest oracle client on web front end server's in SharePoint 2016 and then give it a try. check in your SharePoint 2010 farm and see what version is your oracle client. since you migrated from SP 2010 to SP 2016 you have to upgrade your oracle client as well in your SP 2016 farm.
https://www.oracle.com/database/technologies/odac-downloads.html
Thanks & Regards,
Hi Sharth,
WHere I need to check in 2010 exactly?
In the SharePoint 2010 Server's go to Control Panel and check for ODBC in the Programs and Features.
Thanks & Regards,
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Hello @sns ,
Since the Collabion Charts is a third party tool, it is not supported in this forum. I would suggest you'd better to ask in Collabion. The experts there would help you better.
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Hi Michael Ha,
Can you pleas share contact details, I have looked out, but could not find exact contact details. Thank you.
Hello @sns ,
You can get support from Collabion here: https://www.collabion.com/contact-us/
Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
request a support by clicking on below link and enter your details or call them directly.
https://www.collabion.com/contact-us/
Thanks & Regards,