O365 Encrypted Email - Is there a way to confirm if it was opened by the recipeint?

Paul Goble 20 Reputation points
2024-03-01T18:20:42.8233333+00:00

We had a user send an O365 encrypted email to a recipient outside of the company/domain. Is there a report that will tell me if this email was opened?

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Accepted answer
  1. Kael Yao-MSFT 37,666 Reputation points Microsoft Vendor
    2024-03-04T02:09:44.1833333+00:00

    Hi @Paul Goble

    As a sender, you can request a read receipt from the recipient when you send the email in Outlook.

    The detailed steps are introduced in this link:

    Add and request read receipts and delivery notifications in Outlook for Windows

    However, please note that there is no method to force the recipient to send the read receipt.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    1 person found this answer helpful.
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