Server certificate failure_ program won't open

John Lenz 1,726 Reputation points
2024-03-04T21:53:16.12+00:00

Server2012R2 STD

Role: DC, DNS, DHCP

Installed app: Symantec endpoint security server console.

The server certificate is expired and corrupted. IP address of server is.4

Server Certificate_IP address

Symantec Managment console will not open for me to update user licenses.

Certificate MMC:

Certificate Authority console

What are my options? Can I disable local and use the certificate from my certificate server? or what else can I do to clear this.

The certificate server (LongCertSVR) was offline for some time (restored hacked system; I did not replace certificate server). LongCertSVR is now operational. Old logs on long2008 showed DCOM issue not finding LongCertSVR. That is now fixed.

My AV on the DC is now comprised because virus definitions are not updating.

Windows Server 2012
Windows Server 2012
A Microsoft server operating system that supports enterprise-level management, data storage, applications, and communications.
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3 answers

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  1. Daisy Zhou 20,791 Reputation points Microsoft Vendor
    2024-03-07T06:50:46.6366667+00:00

    Hello John Lenz,

    Thank you for posting in Q&A forum.

    Did you use the self-signed certificate long2008.longsoho.local issued by long2008.longsoho.local?

    And now the self-signed certificate long2008.longsoho.local is expired, you want to use the certificate long2008.longsoho.local issued by longsoho-LONGCERTSVR-CA, am I right?

    If so, you can try to add/import the certificate long2008.longsoho.local issued by longsoho-LONGCERTSVR-CA into personal store.
    User's image

    And add/import the certificate longsoho-LONGCERTSVR-CA into Trusted Root Certification Authorities store.

    User's image

    I hope the information above is helpful.

    If you have any questions or concerns, please feel free to let us know.

    Best Regards,

    Daisy Zhou

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

  2. John Lenz 1,726 Reputation points
    2024-03-07T20:08:50.4366667+00:00

    I need to renew the expired certificate. The program that fails is looking for it. The auto-renewal was when my domain certificate server was non-existent after system restore.

    What is the process to renew this certificate? I am not familiar with certificate processing.

    Thanks

  3. John Lenz 1,726 Reputation points
    2024-03-16T15:20:47.2533333+00:00

    Solved. The certificate comes from Symantec. I opened a case with them and they were able to apply new certificate.

    Thanks for your help.

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