SCOM 2022 UR2 Installation Error - 1603

ThyFere 0 Reputation points
2024-03-05T05:26:02.8233333+00:00

I am trying to install SCOM 2022 UR2 on my management servers but it's giving me an error message on very first step. Please help me in this regard. I am trying to install via exe (KB5031649-amd64-Server.exe). If I run msp for server, it doesn't do anything, no message, no error. Please help me in this regard:

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Upon looking at the Setup log, here are the error codes:

MSI (s) (5C:A4) [23:56:16:315]: Product: System Center Operations Manager Server - Update 'System Center 2022 Operations Manager Update Rollup 2 Patch' could not be installed. Error code 1603. Additional information is available in the log file C:\Users\abcxyz\AppData\Local\Temp\2\KB5031649-AMD64-Server.msp.1.log.

MSI (s) (5C:A4) [23:56:16:315]: Windows Installer installed an update. Product Name: System Center Operations Manager Server. Product Version: 10.22.10118.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Update Name: System Center 2022 Operations Manager Update Rollup 2 Patch. Installation success or error status: 1603.

MSI (s) (5C:A4) [23:56:16:316]: Note: 1: 1729

MSI (s) (5C:A4) [23:56:16:316]: Product: System Center Operations Manager Server -- Configuration failed.

MSI (s) (5C:A4) [23:56:16:316]: Windows Installer reconfigured the product. Product Name: System Center Operations Manager Server. Product Version: 10.22.10118.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 1603.

MSI (s) (5C:A4) [23:56:16:317]: Attempting to delete file C:\WINDOWS\Installer\42f3b.msp

MSI (s) (5C:A4) [23:56:16:317]: Unable to delete the file. LastError = 32

MSI (s) (5C:A4) [23:56:16:319]: Deferring clean up of packages/files, if any exist

MSI (s) (5C:A4) [23:56:16:319]: Attempting to delete file C:\WINDOWS\Installer\42f3b.msp

MSI (s) (5C:A4) [23:56:16:322]: MainEngineThread is returning 1603

MSI (s) (5C:70) [23:56:16:323]: No System Restore sequence number for this installation.

=== Logging stopped: 1/03/2024 23:56:16 ===

AND there is another error in the setup log:

CAPACK: Failed to load assembly Microsoft.WindowsInstaller. Error code 0x800711C7

CleanUpDirectory: Removing directory. C:\WINDOWS\Installer\MSI1B88.tmp-

CustomAction _SearchOpsMgrShellPath.CFE2C791_D05A_4240_90ED_DEB20161DFB0 returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

Action ended 16:12:40: _SearchOpsMgrShellPath.CFE2C791_D05A_4240_90ED_DEB20161DFB0. Return value 3.

Action ended 16:12:40: INSTALL. Return value 3.

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
1,441 questions
Microsoft System Center
Microsoft System Center
A suite of Microsoft systems management products that offer solutions for managing datacenter resources, private clouds, and client devices.
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  1. XinGuo-MSFT 15,781 Reputation points
    2024-03-06T06:40:25.73+00:00

    Hi,

    Which one are you trying to install?

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    https://www.catalog.update.microsoft.com/Search.aspx?q=5031649


  2. ThyFere 0 Reputation points
    2024-03-12T01:51:37.5533333+00:00

    I was trying the EXE file on the management servers. Apparently, it was blocked by Windows defender. Once the servers put under Audit mode, I was able to install the exe file.

    So all good now. SCOM 2022 Environment has been updated to UR2

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