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Hi, i got a new phone months ago (iphone) and now it wont find my instagram on my authenticator app.
I had a backup on iCloud it transferred everything from the old iphone, all running normal, but now that i had to change my instagram password, it asked for the 2 factor authentication but it wont find instagram on my authenticator app. Also the backup codes i saved wont work.
Please help?
Thanks!
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Same thing happened for me, kindly anyone help, after I change my password, and i can't find instagram on authenticator app. Even instagram don't have good support team to help me. I'm hoping microsoft will help
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Hello! I have same question!
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Hello Microsoft Community,
It sounds like your new iPhone successfully transferred most of your data, but the connection between your Instagram account and the authenticator app may not have been re-established during the process. This can sometimes happen when switching devices. I recommend checking your iCloud settings to ensure that everything, including app data, was fully backed up and transferred. If you still can't access your account, try reinstalling the Instagram app, which might prompt a new authentication setup. If the issue persists, visiting Instagram's Help Center through the app could provide further assistance.
Good Luck!!