Unabe to Connect Azure fileShare with our mobile network. Is that possible?

Md Saifi 1 Reputation point
2024-03-08T06:39:19.6+00:00

Hi,

I was trying to connect Azure FileShare with a Mobile network but was unable to mount the FileShare via a Mobile Network. Why we are unable to connect.

Azure Files
Azure Files
An Azure service that offers file shares in the cloud.
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Azure Storage Accounts
Azure Storage Accounts
Globally unique resources that provide access to data management services and serve as the parent namespace for the services.
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  1. KarishmaTiwari-MSFT 18,747 Reputation points Microsoft Employee
    2024-03-08T22:55:35.77+00:00

    @Md Saifi Thanks for posting your query on Microsoft Q&A.

    Network traffic is denied if the virtual network (VNET) and firewall rules are configured on the storage account, unless the client IP address or virtual network is allow-listed.

    • Ensure that virtual network and firewall rules are properly configured on the storage account.
    • To test if these rules are causing the issue, temporarily allow access from all networks to verify connectivity by changing the setting on the storage account to Allow access from all networks. To learn more, see Configure Azure Storage firewalls and virtual networks.

    Please share the exact error you see. You can refer to this Troubleshooting guide and try the suggestions recommended based on the error you are seeing.

    Let me know the results via comments and I can investigate further.


  2. KarishmaTiwari-MSFT 18,747 Reputation points Microsoft Employee
    2024-04-08T21:53:34.0566667+00:00

    @Md Saifi

    I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this!

    Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer. Accepted answers show up at the top, resulting in improved discoverability for others.

    Issue: I was trying to connect Azure FileShare with a Mobile network but was unable to mount the FileShare via a Mobile Network. Why are we unable to connect?

    Solution: Customer shared - "I have resolved that issue via a Private Link. Now I can connect the fileshare to any network via a VPN."


    If your issue remains unresolved or have further questions, please let us know in the comments how we can assist. We are here to help you and strive to make your experience better and greatly value your feedback.

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