Change ways of 2-step verification for my Microsoft 365 Education A1 subscription

周渭 1 Reputation point
2020-11-13T04:03:16.62+00:00

I am now using Microsoft 365 education A1 edition on my laptop. I met a problem with the authenticator app on my phone since it was reset, and I was not able to access other Microsoft apps like OneDrive on the phone. I guess the verification code in the Authenticator was the only way set for in 2-step verification, without phone number nor email address. I know I should seek help from the administrator of our organization, but there is now no administrator in the university because our university doesn't have the subscription. I wish to add phone number or email address in the 2-step verification. But I don't know how.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,426 Reputation points
    2020-11-18T00:40:44.77+00:00

    Hello @周渭 , Office 365 plans/Azure AD MFA can be enabled only by an administrator. Your institution should've one.

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