I have a login problem

KyungHyun Choi 1 Reputation point
2020-11-13T06:25:43.633+00:00

Request Id: 1ed706ba-cfdf-46ad-8356-7461c745a800

Correlation Id: ada99a50-31b3-4f66-8c71-fbe43405f8a8

Timestamp: 2020-11-13T05:35:28Z

Message: AADSTS50105: The signed in user '<omitted>' is not assigned to a role for the application 'af3496c2-6aa3-4d3a-960c-5be1378ba1dd'(Zscaler ZSCloud (ZIA)).

this is my problem with Zscaler app.

I used this app but these days I can't use this due to this problem.

Actually I don't know what is the problem exactly.

When I log in this app, the problem always appear.

Can you handle this problem?

If you need another information, please contact me.

e-mail : <omitted>

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
21,449 questions
{count} votes

1 answer

Sort by: Most helpful
  1. JamesTran-MSFT 36,606 Reputation points Microsoft Employee
    2020-11-13T21:42:26.713+00:00

    @KyungHyun Choi
    Thank you for your post!

    1. Based off the error message have you tried adding/assigning yourself (the signed in user) to the application?
    2. Do you have the "User assignment required" box checked within your Enterprise application? If this option is set to yes, then users must first be assigned to this application before being able to access it. If this option is set to no, then any users who navigate to the application deep-link URL or application URL directly will be granted access.

    39640-image.png

    If none of the above workaround resolve your issue, can you please answer the questions below so I can gain a better understanding of your issue.

    • How long have you been using this app before you started seeing this error message?
    • Was anything changed from when it worked to now?
    • How're you using this app? REST API, Graph API, etc.
    • Can you provide any documentation that you followed to set this up?

    Any additional information would be much appreciated!

    If you have any other questions, please let me know.
    Thank you for your time and patience throughout this issue.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.