wbackup does not show my seagate one-touch usb-disk when creating a new schedule

Thomas Wultsch 0 Reputation points
2024-03-15T09:24:12.6533333+00:00

wbackup does not show my seagate one-touch usb-disk when creating a new schedule

Windows Server Backup
Windows Server Backup
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Backup: A duplicate copy of a program, a disk, or data, made either for archiving purposes or for safeguarding valuable files from loss should the active copy be damaged or destroyed.
464 questions

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Jing Zhou 4,745 Reputation points Microsoft Vendor
    2024-03-15T09:55:39.85+00:00

    Hello,

    Thank you for posting in Q&A forum.

    When creating a new backup plan, if your Seagate OneTouch USB hard drive is not displayed in wbackup, there may be several reasons:

    Driver issue: Check if your computer correctly recognizes the Seagate OneTouch USB hard drive. You can check for any driver issues in Device Manager and try updating or reinstalling the drivers.

    Connection issue: Ensure that your Seagate OneTouch hard drive is properly connected to the computer and that the USB port is available. Try replacing the USB cable or connecting it to a different USB port.

    Device status: Ensure that your Seagate OneTouch hard drive is working properly and not damaged. You can try connecting it to another computer to confirm if there are any issues with the hard drive itself.

    Permission issue: Ensure that you have sufficient permissions to access and use the Seagate OneTouch hard drive. Sometimes, administrator privileges may be necessary to properly operate external storage devices.

    Hope this answer can help you well.

    Best regards，

    Jill Zhou

    0 comments