Keyset does not exist (Exception from HRESULT: 0x80090016)

Danny Berry 20 Reputation points
2024-04-02T22:25:32.92+00:00

adding new site in IIS. when i try to use specific user domain\user i receive this error

Internet Information Services
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Sam Wu-MSFT 7,526 Reputation points Microsoft Vendor
    2024-04-03T02:48:07.6+00:00

    @Danny Berry

    This issue happens when your IIS specific machine keys are corrupt or missing. if the machine keys are corrupted the configuration in IIS and the keys go out of sync and any encryption or decryption task will start failing. That is the reason you might see the above error while changing the application pool identity to a domain or custom account. If you change the application pool identity to an account like local system or network service or service accounts which doesn’t need password and hence no encryption the task won’t fail.

    How to fix the issue?

    Most of the times we suggest to rebuild or reinstall IIS.

    Besides, you can also regenerate machine keys without reinstalling IIS completely.

    More information you can refer to this link: Keyset does not exist.


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