Camera is not working in Window 10

usama aslam 0 Reputation points
2024-04-06T18:32:40.1133333+00:00

I am unable to use the camera and microphone in Windows 10.
if anyone knows how to solve the issue Please help

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
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Windows Network
Windows Network
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. S.Sengupta 16,686 Reputation points MVP
    2024-04-07T02:54:33.5+00:00

    Run the built-in Hardware and Devices troubleshooter. Press Windows Key + X and select "Control Panel." Search for "Troubleshooting" and click on "Hardware and Sound" under "Troubleshoot computer problems." Click on "Hardware and Devices" and follow the on-screen instructions.

    Go to Settings > Apps & features > Camera > Advanced and click Reset. If that doesn't work, you can reinstall the app.

    Uninstall, reinstall webcam driver. Visit the website of the manufacturer to download it.

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  2. Hania Lian 10,446 Reputation points Microsoft Vendor
    2024-04-08T07:34:45.1833333+00:00

    Hello,

    To troubleshoot this issue, please try the following steps:

    1. Check for updates. Select Start , then select Settings  > Update & Security  > Windows Update  > Check for updates. If you see the option to View optional updates, select it to see if there are updates available for your camera. Allow available updates to install, then restart your device when it's ready.

    Restart your PC. If you haven't restarted your device since the camera stopped working, you should do so. Select Start , then select Power  > Restart. Waking up your device from sleep isn't the same thing as a restart.

    Test your camera with the Camera app. Select Start , then choose Camera from the list of apps. If you're asked to allow access to the Camera, select Yes. If the camera works in the Camera app, the problem might be with the app you're trying to use. 

    1. Check if the camera and microphone drivers are up to date. Go to Device Manager, locate the camera and microphone devices, right-click on them, and select "Update driver."

    More details please refer to this link:https://support.microsoft.com/en-us/windows/camera-doesn-t-work-in-windows-32adb016-b29c-a928-0073-53d31da0dad5#WindowsVersion=Windows_10

    Best Regards,

    Hania

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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