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We recovered a Exchange 2016 server to a new location, and the server is running fine, DB is clean. We have noticed that there is missing emails from when we moved the server.
We have logged in to the old server and have access to all the old transaction logs from the missing period. We have copied them across to the new server and tun eseutil /r e00 /l "path to recovered logs" /d "path to DB folder" /i and it completes, but we are still not seeing he recovered emails.
You wont be able to replay those logs at this point. Once the database was mounted on the new server those old logs are not valid.
As I still have the old server with DB and logs in the last state, would I then just export missing emails (30 mailboxes) to PST?
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Hi @Craig Hester,
I agree with Andy David that you cannot perform this operation because your old server is no longer functioning properly.
Just to add a little more to confuse. All users that had cached mode set can see all emails, but if they open OWA they can't see the perceived missing emails.
Just wanted to check if the answer shared below helped. If it helped, then would request you to please "Accept the answer" as it would be helpful to others in the community as well. Thanks for your understanding.
@Jake Zhang-MSFT Yes it did thank you.
Hi @Craig Hester ,
You are welcome. Please follow the steps below to accept the answer：
Hi @Craig Hester,
Users can see all emails in cache mode of Outlook. This is because these emails have been correctly cached to the local OST file before moving to the server. But OWA accesses the mailbox of database directly from the server, so if the mails are not on the server, they will not be displayed in OWA. If you want to keep these mails, you can export them into PST files via Outlook Export feature. Export emails, contacts, and calendar items to Outlook using a .pst file - Microsoft Support