Unable to see tomorrow's appointment under Assistant section on the right side of the screen

Namz 0 Reputation points
2024-05-02T13:18:58.2733333+00:00

I am going through Exercise: Manage customers and activities and on of the tasks is to complete the Appointment as follows:

  • Subject: Meeting with Jackson
  • Start Time: Tomorrow at 10:00 AM
  • End Time: Tomorrow at 11:00 AM

After creating the above appointment and refreshing the screen, I couldn't see this appointment under the Assistant on the right side of the screen. However, after I created another appointment for today, Date: 05/02/2024 Time: 2:00pm, I could see it under Upcoming appointment but the time in the Assistant section is different to the time in the Timeline for the appointment.

Screenshot attached.

Screenshot 001.png

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  1. Nicholas Smith 0 Reputation points
    2024-05-03T04:40:28.79+00:00

    Hello, @Namz

    I can see your query please see information below and follow step-by-step to resolve your query.

    Here are some steps you can take to troubleshoot and resolve the issue:

    Check Time Zone Settings: Ensure that your system’s time zone settings are correct. Discrepancies in time zones can lead to appointments showing up at different times than expected see here: https://answers.microsoft.com/en-us/msteams/forum/dollartreecompass/all/solved-ms-teams-displays-the-wrong-time-timezone/12bc5b2a-160d-4f0b-b6c5-14fac461fd35.

    Clear Cache: Sometimes, clearing the browser or application cache can resolve display issues. Try clearing the cache and then refreshing the screen to see if the appointment appears correctly.

    Restart the Application: Close and reopen the application where you’re managing the appointments. This can often resolve temporary glitches.

    Update the Software: Make sure that the software you’re using for scheduling is up-to-date. Software updates often contain bug fixes that can resolve issues like the one you’re experiencing.

    Use PowerShell Command: If you’re comfortable with advanced troubleshooting, you can use the PowerShell command Get-CalendarDiagnosticObjects to diagnose calendar-related issues. This command can help identify and resolve problems with calendar entries.

    Remember to back up any important data before making significant changes to your system or software settings. I hope these steps help you resolve the appointment display issue!

    I hope my suggestion is helpful for you. If you have any query please tell me.

    Best Regard,
    Nicholas185

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  2. Kiran P 1,505 Reputation points Microsoft Vendor
    2024-05-03T07:23:46.4633333+00:00

    Hi Namz,

    I extend my gratitude for your communication via the Microsoft Q&A forum.

    I would like to inform you that we have initiated the process to arrange a meeting with Jackson from our side.

    User's image

    We are currently in the process of scheduling an appointment, ensuring that the time details provided align precisely with our discussion.

    User's image

    Following the scheduling of the appointment, you will observe that the displayed time corresponds accurately to the information provided, accompanied by appropriate notifications.

    User's image

    User's image

    User's image

    Note: I would like to suggest the importance of strictly following the designated steps when undertaking any activity. Rest assured; the appointment time will be depicted precisely as specified during the scheduling procedure.

    If you have found the answer provided to be helpful, please click on the "Accept answer/Upvote" button so that it is useful for other members in the Microsoft Q&A community.

    Thank you.

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