The subscription <subscriptionId> is not eligible to create an App Service Domain.

Adam O'Neil 10 Reputation points
2024-05-06T11:45:09.26+00:00

I have a production app where the domain name expired. That is my fault, but I can't figure out how to renew. I'm getting an error that my subscription is not eligible to renew, and I can't figure out why.

The support options don't work at all. Tons of console errors with 500 errors in multiple browsers.

Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
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  1. Azar 22,860 Reputation points MVP
    2024-05-06T11:59:13.0433333+00:00

    Hi there Adam O'Neil

    Thanks fore using QandA platform,

    Guess you are using Free trial account.

    Create an App Service app, or use an app that you created for another tutorial. The app should be in an Azure Public region. At this time, Azure National Clouds are not supported.

    To use an App Service domain, the app's App Service plan must be a paid tier and not Free (F1). See Scale up an app to update the tier.

    Remove the spending limit on your subscription. for more info follow the below documentation.

    https://video2.skills-academy.com/en-us/azure/app-service/manage-custom-dns-buy-domain?WT.mc_id=AZ-MVP-5004796

    If this helps kindly accept the answer thanks much.


  2. SnehaAgrawal-MSFT 21,346 Reputation points
    2024-05-06T13:28:13.0666667+00:00

    @Adam O'Neil Thanks for reaching here!

    As its mentioned above by Azar and in official document-

    "Some subscriptions types would be required to have sufficient history on Azure prior to creating an App Service Domain. Free trial and credit based subscriptions are not eligible to create an App Service Domain."

    "Free subscriptions, which don't require a confirmed credit card, do not have the permissions to buy App Service domains in Azure."

    It's suggested to Remove spending limit on your subscription-

    https://video2.skills-academy.com/en-us/azure/cost-management-billing/manage/spending-limit#remove

    Please let us know if further query or issue remains.


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