Skype for business server2019 & Exchange server 2016 integration

Navin Kumar 21 Reputation points
2020-11-18T03:40:15.763+00:00

Hi,

We are using Skype for business server2019 & Exchange server 2016 and trying to implement the voicemail feature in skype for business.

FYI: I don't find the dial pad in my skype for business client 2016

Can you help us to do the implementation

Thanks and regards
Navinkumar S

Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
618 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,574 questions
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  1. Ashok M 6,511 Reputation points
    2020-11-18T05:03:41.317+00:00

    Hi,

    Please refer the below articles for the planning and step by step implementation of the Exchange & Skype for business integration.

    Also, for dialpad, please make sure user is enabled for Enterprise voice.

    https://video2.skills-academy.com/en-us/skypeforbusiness/plan-your-deployment/integrate-with-exchange/unified-messaging
    https://video2.skills-academy.com/en-us/skypeforbusiness/deploy/integrate-with-exchange-server/exchangeunified-messaging-for-voice-mail

    http://blog.schertz.name/2015/10/skype-for-business-and-exchange-um-integration/
    http://cloudexchangers.com/exchange-2016-um-integration-with-skype-for-business-2016-servers-2/
    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    If the above suggestion helps, please click on Accept Answer and upvote it.

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  1. JimmyYang-MSFT 51,631 Reputation points Microsoft Vendor
    2020-11-18T06:26:18.75+00:00

    Hi @Navin Kumar ,

    What is your current environment? On-premise or Online?

    In general, Configuring Cloud Voicemail involves the following tasks:

    1.Ensure that you have met the prerequisites as described in Plan Cloud Voicemail service.
    https://video2.skills-academy.com/en-us/skypeforbusiness/hybrid/plan-cloud-voicemail

    2.Ensure that you have set up hybrid connectivity as described in Plan hybrid connectivity and Configure hybrid connectivity.

    3.Configure Cloud Voicemail as the hosting provider on the Front End Server

    4.Configure a hosted voicemail policy

    5.Assign a hosted voicemail policy

    6.Enable a user for Cloud Voicemail

    For more detailed steps, you can learn it from:

    https://video2.skills-academy.com/en-us/skypeforbusiness/hybrid/configure-cloud-voicemail

    If the response is helpful, please click "Accept Answer" and upvote it.

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