Unauthorized notification

QdPooler-5995 436 Reputation points
2024-05-16T14:44:33.8033333+00:00

I also get below unauthorized notification when checking Intune portal status. What should I do to authorize it?

Unable to fetch per platform device counts. Contact your global or Intune administrator.

unauthorized

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
5,053 questions
Microsoft Configuration Manager
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  1. Simon Ren-MSFT 34,021 Reputation points Microsoft Vendor
    2024-05-17T09:10:51.58+00:00

    Hi,

    Thank you for posting in Microsoft Q&A forum.

    1,Please make sure you are licensed for Intune and enabled MDM authority.

    Set the mobile device management authority

    2,You can try to activate the basic mobility and security service as described here. The activation took a few hours to kick in.

    Set up Basic Mobility and Security

    Thanks for your time. Have a nice day!

    Best regards,

    Simon

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