Failed job status in data quality scan in Purview

Hobday, Colin 20 Reputation points
2024-05-21T07:59:09.1366667+00:00

I tried to run a data quality scan in the new governance portal in Purview, but I keep on getting an error.

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Microsoft Purview
Microsoft Purview
A Microsoft data governance service that helps manage and govern on-premises, multicloud, and software-as-a-service data. Previously known as Azure Purview.
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  1. PRADEEPCHEEKATLA-MSFT 84,051 Reputation points Microsoft Employee
    2024-05-24T03:38:19.48+00:00

    @Hobday, Colin - I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to accept the answer .

    Ask: Purview : Failed job status in data quality scan in Purview

    Solution: The issue is resolved.

    I was able to resolve this issue by

    1. Delete the data product
    2. Re-create the data product with the data asset.
    3. Publish the data product.
    4. Run data quality scan

    If I missed anything please let me know and I'd be happy to add it to my answer, or feel free to comment below with any additional information.

    If you have any other questions, please let me know. Thank you again for your time and patience throughout this issue.

    Please don’t forget to Accept Answer and Yes for "was this answer helpful" wherever the information provided helps you, this can be beneficial to other community members.

    1 person found this answer helpful.
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  1. PRADEEPCHEEKATLA-MSFT 84,051 Reputation points Microsoft Employee
    2024-05-21T12:18:45.3533333+00:00

    @Hobday, Colin - Thanks for the question and using MS Q&A platform.

    I'm sorry to hear that you are facing an issue with your data quality scan in Microsoft Purview. The error message you provided indicates that an internal service error occurred during the scan. This error message is not specific enough to determine the root cause of the issue.

    However, I can suggest some general troubleshooting steps that may help you resolve the issue.

    I recommend that you retry the scan. Sometimes, the error may be temporary and retrying the scan may resolve the issue. If the issue persists, you can try the following steps:

    • User isn't authorized to perform the current operation for the workspace that user is trying to access for the data quality scan.
    • Error code 403, meaning access to data sources is forbidden temporarily.
    • Granted access to the data source for your managed identity (MSI) has expired.
    • Purview managed identity (MSI) needs contributor access to the Microsoft Fabric workspace. If the contributor access for the Microsoft Purview MSI hasn't been provided to the Microsoft Fabric workspace, then the data quality scan fails.

    For more details, refer to Microsoft Purview: Data quality troubleshooting (Preview).

    Hope this helps. Do let us know if you any further queries.

    If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.