Getting "Cannot connect invoice 2022-08-31 grpc server from 127.0.0.1:50051 after 150 seconds." when running container locally.

Kash Hatton 5

I keep getting this error when running my container locally using docker compose up.

"formrecognizerinvoice[0]

azure-cognitive-service-invoice | Cannot connect invoice 2022-08-31 grpc server from 127.0.0.1:50051 after 150 seconds."

This is my YML file:

version: "3.9"
services:
  azure-cognitive-service-invoice:
    container_name: azure-cognitive-service-invoice
    image: mcr.microsoft.com/azure-cognitive-services/form-recognizer/invoice-3.0
    environment:
        - EULA=accept
        - billing=
        - apiKey=
        - AzureCognitiveServiceLayoutHost=
http://azure-cognitive-service-layout:5000
    ports:
      - "5000:5050"
  azure-cognitive-service-layout:
    container_name: azure-cognitive-service-layout
    image: mcr.microsoft.com/azure-cognitive-services/form-recognizer/layout-3.0
    environment:
        - EULA=accept
        - billing=
        - apiKey=

Any thoughts or suggestions?

santoshkc 6,310 Reputation points Microsoft Vendor

2024-05-22T09:07:39.4633333+00:00
Hi @Kash Hatton,

Thank you for reaching out to Microsoft Q&A forum!

This error message indicates that the container is unable to connect to the Azure Cognitive Services Invoice API endpoint. Here are a few things you can check to resolve the issue:

Check the logs of the container to see if there are any additional error messages that could provide more information about the issue.

Verify that the API key and endpoint URI are correctly specified in your docker-compose.yml file.

Check if the container is using the correct version of the Azure Cognitive Services Invoice API.

If you have checked all of the above and are still unable to connect to the Azure Cognitive Services Invoice API endpoint, you can try restarting the container and checking the logs for any error messages.

Please look int this documentation: Install and run containers.

I hope you understand! Thank you
Kash Hatton 5 Reputation points

2024-05-22T18:01:18.67+00:00

I have validated the AI Key and endpoint URI (also, they seem to work fine for the layout container.

As far as using the correct version, I'm not understanding what to check here. I'm using invoice-3.0
Kash Hatton 5 Reputation points

2024-05-22T18:25:49.8766667+00:00

Note: I've tried replacing the invoice image in the YML with several other 3.0 pre-built types. They all work. Just Invoice is having an issue.
Kash Hatton 5 Reputation points

2024-05-22T19:27:25.2833333+00:00

Also note that all other Document Intelligence container images I have tried work fine. Just not and of the invoice images.
santoshkc 6,310 Reputation points Microsoft Vendor

2024-05-23T07:16:03.9433333+00:00
Hi @Kash Hatton,

Thank you for the additional information. Based on your follow-up, it seems that the issue is specific to the Azure Cognitive Services Invoice container image.

In this case, you can try the following steps:

Check if there are any known issues or limitations with the Azure Cognitive Services Invoice container image by referring to the Azure documentation.

Try using a different version of the Azure Cognitive Services Invoice container image to see if it resolves the issue.

I hope this helps! Thank you.
Kash Hatton 5 Reputation points

2024-05-23T13:49:47.34+00:00

Hi @santoshkc

I've been searching for any known issues and can't find any reference.

I've also tried every version of the container from the Microsoft Registry and get the same result. The exception is 3.1 which will not successfully pull to Docker.
santoshkc 6,310 Reputation points Microsoft Vendor

2024-05-24T04:10:00.99+00:00

Hi @Kash Hatton,

Sorry for the trouble you are facing. I request you to raise a support case through Azure portal.

This will allow you to get assistance from Azure support in resolving the issue you're facing. Please provide a detailed description of the issue, including any error messages or screenshots, when raising the support case.
Sebastian Thielen 0 Reputation points

2024-07-03T08:23:13.9066667+00:00

@santoshkc @Kash Hatton Hi guys,

I have exactly the same error with Invoice version 3.1 and 3.0.

Is there an update for this?

Do you have a solution?

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Getting "Cannot connect invoice 2022-08-31 grpc server from 127.0.0.1:50051 after 150 seconds." when running container locally.