custom vision image upload quota set at 1 image

Matt Lawton 1 Reputation point
2020-11-19T18:46:04.933+00:00

I just signed up for custom image service using my azure free account. I successfully uploaded one image and was able to mark it up with object labels, but I cannot upload any more images. I get an error saying my quota has been reached. When I look at the Usage section under Project Settings, it says "1 training images uploaded; 0 remain". Yet the pricing documentation for this service says the free tier can use up to 5000 images (see https://azure.microsoft.com/en-us/pricing/details/cognitive-services/custom-vision-service/). How do I get access to the other 4999 image uploads?

Azure AI Custom Vision
Azure AI Custom Vision
An Azure artificial intelligence service and end-to-end platform for applying computer vision to specific domains.
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  1. Ramr-msft 17,651 Reputation points
    2020-11-20T07:01:31.677+00:00

    @Matt Lawton There is known issue in F0 limit of projects. Basically recently we have done a pretty big backend change and just deployed that. So this deployment caused the regression. The setting for F0 limit of projects are set wrong.

    We Will deploy the fix as soon as possible. we would recommend to raise a Azure support desk ticket from Help+Support blade from Azure portal for your custom vision service resource. . This will help you to share the details securely and work with an engineer.

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