Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,954 questions
i lost my Authenticator app
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 80%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWK%3C/text%3E%3C/svg%3E)
Watachi Kun
0
Reputation points
i reset it my phone and i forgot to save my Authenticator app and now i can't access my account is there anything i can do to regain access to my account
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 61%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXM%3C/text%3E%3C/svg%3E)
Xenia-MSFT 545 Reputation points Microsoft Vendor2024-05-27T02:17:26.2533333+00:00 @Watachi Kun Thanks for posting in our Q&A.
This community use tags to categorize threads. Based on my research, this problem seems has little to do with windows 365 and more related to Microsoft Authenticator. Let's wait the related support engineer to share more information. Thanks.
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