Having trouble with staying connected to wifi and maintaining internet speeds above 10 mbps. I suspect my adapter/driver

christian downey 0 Reputation points
2024-05-27T04:07:14.51+00:00

My pc has a lot of trouble staying connected to my home internet. I dont think it is a problem with the router or modem itself because nothing else seems to show problems except my pc. I belive that it is my adapter, but im not sure. Ive tried resetting and reinstalling my adapter (qualcomm atheros QCA61x4A) and checking updates for my driver but none of those have improved anything. I also notice that when I go to information for my adapter it says that the device PCI requires further installation. I dont quite know what to do about that. I know this is vague but if anyone has anything they would like to add, anything is helpful at this point.

Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. Wesley Li 6,190 Reputation points
    2024-05-29T15:08:27.2466667+00:00

    Hello,

    You've noticed in the adapter information that "device PCI requires further installation." This usually means there is a problem with the driver. You should try to reinstall or update the driver for the adapter.

    Use "Device Manager" to locate the "Qualcomm Atheros QCA61x4A" adapter under "Network Adapters" and uninstall it. Then click "scan for hardware changes" or restart your computer, and Windows will automatically reinstall the driver.

    If the automatic reinstallation is not successful, you can visit the manufacturer's official website to find and install the latest drivers.

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