Need to remove a device from expired tentant to enroll another tenant

Shah 0 Reputation points
2024-05-28T10:49:40.6366667+00:00

Hi I've enrolled a device in a trial tenant to explore and learn. I've to give my laptop back to company however I can't delete the hardware hash anymore as I don't have access anymore in the Intune due to license and authorization issue.

Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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  1. Pavel yannara Mirochnitchenko 12,391 Reputation points MVP
    2024-05-28T16:36:18.55+00:00

    You would need to have proof of purchase paper for that device that you own it. If you have such a paper, you could ask Intune Microsoft support to remove it by providing the paper and device hash together. Try to open a ticket via Intune console support. Microsoft is able to do this for you, if you have a paper / receipt which goes as proof or purchase.

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