I can't delete any files from Onedrive

Shawn H 0 Reputation points
2024-05-30T14:16:05.72+00:00

The system won't let me delete any files from Onedrive. My storage is over capacity so I have to delete files but when I try to delete them it gives me an error message saying "The site has exceeded its maximum storage limit" and then tells me to delete files I don't need and empty the recycle bin. How do I get out of this loop? Any suggestions appreciated!

OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Jiajing Hua-MFST 7,235 Reputation points Microsoft Vendor
    2024-05-31T03:26:43.89+00:00

    Hi @Shawn H

    Please check whether this similar thread is helpful:

    https://answers.microsoft.com/en-us/msoffice/forum/all/this-site-has-exceeded-its-maximum-file-storage/5d08c255-3de2-491b-8e1c-d6b121a92272

    As it suggested, please ensure the OneDrive recycle bin and the Second-stage recycle bin are emptied in OneDrive online.

    If this step does not work, you need to contact Admin to increase your OneDrive storge.

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