Hello,
Thank you for posting in Q&A forum.
Based on your description, here are some suggestions:
- Check your Internet connection: Make sure the server can access the Internet and there is no network firewall or proxy server blocking OneDrive's connection. Try to visit other websites to see if the network connection is normal.
- Update OneDrive: Make sure your OneDrive client is the latest version. Updating to the latest version may help resolve any compatibility issues.
- Check system time synchronization: Inaccurate system time may cause SSL certificate verification to fail, thus affecting OneDrive connection. On the server, open "Date and Time Settings" to make sure the time is accurate and automatic time synchronization is turned on.
- Firewall and security software settings: Check the firewall settings on the server to make sure that OneDrive is not blocked. Similarly, some security software may misjudge OneDrive's network activity, check the settings of these software and add exceptions.
- Disable or adjust proxy settings: If your network environment uses a proxy server, you may need to configure the proxy in OneDrive's network settings. Right-click on the OneDrive icon, select "Settings" > "Network" tab, and configure the proxy server information.
- Restart OneDrive: Try restarting the OneDrive application on the server. Sometimes, a simple restart can solve temporary connection problems.
- Reinstall OneDrive: If none of the above step's work, you can try uninstalling and reinstalling the OneDrive application on the server. This can help resolve any corrupted files or settings that may be causing the connection issue.
I hope the information above is helpful.
Best Regards,
Yanhong Liu
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