SharePoint 2019 excel online files will not load

ChrisEaker 0 Reputation points
2024-05-30T19:28:19.2066667+00:00

Our old certificate recently expired.  I ran the following command on our Office Online server:

New-OfficeWebAppsFarm -InternalUrl "https://spservername.domain.com" -CertificateName "*.newcertificatefriendlyname" -EditingEnabled:$true

  • excel documents would not load so i ran the below code:  

$Farm = Get-SPFarm

$Farm.Poperties.Add("WopiLegacySoapSupport", "https://sharepointserver.domain.com/x/_vti_bin/ExcelServiceInternal.asmx");$Farm.Update();  

after restarting servers. still same result. excel online just loads. never times out but will not load

SharePoint Server
SharePoint Server
A family of Microsoft on-premises document management and storage systems.
2,286 questions
SharePoint Server Management
SharePoint Server Management
SharePoint Server: A family of Microsoft on-premises document management and storage systems.Management: The act or process of organizing, handling, directing or controlling something.
2,878 questions
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  1. Emily Du-MSFT 43,511 Reputation points Microsoft Vendor
    2024-05-31T10:07:47.53+00:00

    1.Run this PowerShell Get-OfficeWebAppsMachine to return the health status of your Office Online Server.

    2.Remove all WOPI bindings from SharePoint farm then recreate with PowerShell command.

    Remove-SPWOPIBinding -All:$true

    New-SPWOPIBinding -ServerName <WacServerName> -AllowHTTP

    3.Find clues in the ULS logs.


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