Unable to complete work profile

Akkaladevi, Manisha 0 Reputation points
2024-06-03T08:43:50.3366667+00:00

Unable to complete device settings. It says i need operating system version higher than 99.99 or higher.

Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
1,301 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,657 questions

1 answer

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  1. ZhoumingDuan-MSFT 10,580 Reputation points Microsoft Vendor
    2024-06-04T02:30:24.12+00:00

    @Akkaladevi, Manisha, Thanks for posting in Q&A.

    Honestly, there is no report about this issue. The information you provided; it is a supported device. It is suggested to try some actions:

    1. Please uninstall Company portal. Then restart the device and install the app from App store again.
    2. Re-enroll the device.
    3. Check if the error message still occurs when connecting the company access to your device for using Intune company portal.

    If this issue still exists, it is suggested to create an online support ticket to check more background information to find the root cause. Here is the support link:

    https://video2.skills-academy.com/en-us/mem/get-support

    Hope it will help.

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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