Azure Open AI won't connect to Azure Search Service

Shabash, Boris 20 Reputation points
2024-06-03T16:46:03.9866667+00:00

I have an Azure AI Search service, and its networking status is set to "Public Network Access from all networks". There are no additional networking configurations. It has an index which has been run on a blob storage account.
I also have an Open AI GPT 3.5 deployment which I just created a hub for in the new interface.

However, when trying to connect my index from the Azure AI Studio interface, I keep getting the following error

"403: A Virtual Network is configured for this resource. Please use the correct endpoint for making requests. Check https://aka.ms/cogsvc-vnet for more details."

Why is this happening even though there are no VNet configurations for the Azure Search

Azure AI Search
Azure AI Search
An Azure search service with built-in artificial intelligence capabilities that enrich information to help identify and explore relevant content at scale.
828 questions
Azure Virtual Network
Azure Virtual Network
An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.
2,256 questions
Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
2,528 questions
{count} votes

Accepted answer
  1. AshokPeddakotla-MSFT 29,986 Reputation points
    2024-06-05T03:02:02.68+00:00

    Shabash, Boris I'm glad that your issue is resolved and thank you for posting your solution so that others experiencing the same thing can easily reference this!

    Since the Microsoft Q&A community has a policy that the question author cannot accept their own answer, they can only accept answers by others, I'll repost your solution in case you'd like to Accept the answer.

    Error Message:

    I have an Azure AI Search service, and its networking status is set to "Public Network Access from all networks". There are no additional networking configurations. It has an index which has been run on a blob storage account. I also have an Open AI GPT 3.5 deployment which I just created a hub for in the new interface.

    However, when trying to connect my index from the Azure AI Studio interface, I keep getting the following error

    "403: A Virtual Network is configured for this resource. Please use the correct endpoint for making requests. Check https://aka.ms/cogsvc-vnet for more details."

    Why is this happening even though there are no VNet configurations for the Azure Search

    Solution:

    Basically the problem was that even though my Search Service was configured for public access, I had a private endpoint connection to the Storage Service. The private endpoint was disconnected, but I had to delete it to make it clear to the AI Service that the access should be public.

    If you have any other questions, please let me know. Thank you again for your time and patience throughout this issue.

    1 person found this answer helpful.
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