shared mailbox access

Glenn Maxwell 10,571 Reputation points
2024-06-04T09:12:20.3466667+00:00

Hi All

i am using exchange 2016 hybrid envrionment. I have a shared mailbox created in onprem and migrated to online. I have a requirement to provide access to this shared mailbox to couple of external users This external users are not in my domain. If i create a mail contact for these external users and provide access to shared mailbox, will they access the shared mailbox?

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  1. Vasil Michev 99,351 Reputation points MVP
    2024-06-04T15:02:47.6833333+00:00

    There is no mechanism in Exchange to allow access to external users. You will have to create a mail user object for them in your own directory in order to be able to delegate access (and assign a mailbox too, depending on the type of access you require).

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