Azure Site Recovery Configuration gives "AADSTS165000: User session context missing" when using Edge

Brandon Paulk 20 Reputation points
2024-06-04T19:58:09.46+00:00

When attempting to login to Azure Appliance Configuration Manager I receive the following error after providing the 8-digit hexadecimal code to "Continue with Azure Login":

Sorry, but we’re having trouble signing you in. AADSTS165000: Invalid Request: The request did not include the required tokens for the user context. One or more of the user context values (cookies; form fields; headers) were not supplied, every request must include these values and maintain them across a complete single user flow. The request did not return all of the form fields. Failure Reasons:[Token was not provided;]

This error only happens when using Microsoft Edge - I can sign in successfully using Google Chrome with the same user.

This problem just started occurring after installing the May 2024 Windows Server patches.

I have tried the following fixes so far with no luck:

  • Reset Microsoft Edge settings to default
  • Delete all cookies on exit (including "www.microsoft365.com")
  • Reboot the server

Any help would be greatly appreciated!

System Information & Versioning

Windows Server 2019 Standard (patched to current level recently)
On-premise domain joined
Running Azure Site Recovery Appliance (see table of component versions)

Component Version
Physical Discovery Server 2.0.2098.44
Discovery Server 2.0.2099.60
Site Recovery provider 5.24.317.5
Appliance Configuration Manager 6.0.1180.27
Proxy server 1.39.8974.21613
Replication service 1.39.9035.17265
Re-protection server 1.41.9035.17276
Push install agent 1.41.9035.16640
Recovery services agent 2.0.9918.0
Process server 9.61.7016.1
Azure Site Recovery
Azure Site Recovery
An Azure native disaster recovery service. Previously known as Microsoft Azure Hyper-V Recovery Manager.
671 questions
Accepted answer
  1. SadiqhAhmed-MSFT 40,291 Reputation points Microsoft Employee
    2024-06-05T20:37:37.9833333+00:00

    Hello @Brandon Paulk Thank you for contacting us through Microsoft Q&A platform and Sorry for the inconvenience caused to you!Based on the details provided, I understand that you are unable to login to Azure Appliance Configuration Manager due to some errors.

    Also, noticed that you have reported this issue on a similar discussion here - https://video2.skills-academy.com/en-us/answers/questions/1684588/asr-replication-appliance-aadsts165000-invalid-req#message-latest and I guided the customer to supported. Azure support has shared a workaround, you might want to try it and let us know if that helps resolve the issue.

    Step 1: Click on Azure Login option in Appliance Configuration Manager and copy code & Login

    Step 2: In the new tab, you will encounter the above error message.

    Step 3: Either refresh the Azure login tab or open a new tab with https://microsoft.com/devicelogin  URL and enter the device code.

    Step 4: After login in successful, close the tab and switch back to Configuration manager.

    Hope this helps. Please reply if you have any concerns or need further assistance.

    If the response helped, do "Accept Answer" and up-vote it

    1 person found this answer helpful.
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  1. Brandon Paulk 20 Reputation points
    2024-06-06T13:26:57.3+00:00

    From Sadiqh Ahmed (MS):

    Step 1: Click on Azure Login option in Appliance Configuration Manager and copy code & Login

    Step 2: In the new tab, you will encounter the above error message.

    Step 3: Either refresh the Azure login tab or open a new tab with https://microsoft.com/devicelogin  URL and enter the device code.

    Step 4: After login in successful, close the tab and switch back to Configuration manager.

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