Difficulties Deploying Applications on Co-Managed Devices in Intune

J-3804 1,566 Reputation points
2024-06-05T03:17:10.3966667+00:00

Hello,

We are encountering an issue where applications fail to install on devices in a co-managed state when using the Microsoft Store app (New). However, if the device is not in a co-managed state, the application installs without any issues.

Could you provide any insights into what might be causing this problem?

Thank you for your support.

Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
908 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,657 questions
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2 answers

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  1. Crystal-MSFT 45,571 Reputation points Microsoft Vendor
    2024-06-05T06:50:58.83+00:00

    @J-3804, Thanks for posting in Q&A. From your description, it seems the same store new app can be deployed successfully to the device which is not co-managed. But it fails on co-managed device. What is the "Device install status" of these affected devices? Did it show error?

    If yes, we can follow the following blog to do troubleshooting.

    https://techcommunity.microsoft.com/t5/intune-customer-success/troubleshooting-the-microsoft-store-and-microsoft-intune/ba-p/3750341

    If the app is not deployed to these affected devices, please check the client apps workload is transferred to Intune.

    https://video2.skills-academy.com/en-us/mem/configmgr/comanage/workloads

    Hope the above information can help.

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  2. Rahul Jindal [MVP] 9,551 Reputation points MVP
    2024-06-05T06:52:27.6466667+00:00

    What is the error? Have you moved the client apps work load to Intune? Is the issue only with store apps?

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