Error 401 when creating project in Language Studio

Eko Budiono Wicaksono 0 Reputation points
2024-06-06T06:58:58.9966667+00:00

Hi,

When I'm trying to create project, there's an Error 401 (Pic 1).

Pic 1

And if I try to continue the step, in the next step Enter Basic Information, there's no option in Text Primary Language dropdown (Pic 2).

Pic 2

As you can see, my account is normal, all of the information from the Subscription until Language Resource is valid (Pic 3).

Pic 3

Then why I encountered those error? I've tried with others type of project (custom question answering, custom text classification, custom named entity recognition), but the problem is still the same.

Please give the solution. Thanks.

Best Regards,

Eko

Azure AI Language
Azure AI Language
An Azure service that provides natural language capabilities including sentiment analysis, entity extraction, and automated question answering.
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  1. santoshkc 6,310 Reputation points Microsoft Vendor
    2024-06-06T10:54:58.4733333+00:00

    Hi @Eko Budiono Wicaksono,

    Sorry for the trouble you are facing, this issue is intermittent, it could be due to a temporary network or server issue. In this case, you can try again later to see if the issue has been resolved.

    If the issue persists, you can try the following troubleshooting steps:

    1. Clear browser cache and cookies: Clearing the browser cache and cookies can sometimes resolve intermittent issues.
    2. Try a different browser: The issue could be browser-specific, so trying a different browser can help identify if that's the case.

    I hope you understand! Thank you.

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