How to fix: Access denied due to invalid subscription key or wrong API endpoint. Make sure to provide a valid key for an active subscription and use a correct regional API endpoint for your resource?

Sneh Chauhan 30 Reputation points
2024-06-06T15:59:10.1966667+00:00

Hey,

I am getting a 401 HTTP Error when trying to access my Computer Vision resource both through REST API and Vision Portal. I tried with a brand new multi-service AI account as well and it gives same error. The API Key and endpoint are correct. I have also tried regenerating keys but still it does not work.

Is something wrong with my Azure account?

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Azure Computer Vision
Azure Computer Vision
An Azure artificial intelligence service that analyzes content in images and video.
338 questions
Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
1,056 questions
Accepted answer
  1. VasaviLankipalle-MSFT 15,836 Reputation points
    2024-06-07T17:46:18.3333333+00:00

    Hello @Sneh Chauhan I'm glad that the issue is resolved and thank you for posting your solution so that others experiencing the same thing can easily reference this!

    We observed a similar issue with the East US region yesterday; it may have been a temporary problem since it only lasted a few hours and then worked without any issues in East US.

    Thank you again for your time and patience throughout this issue.

    Regards,
    Vasavi

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