Troubleshooting Non-functioning Mouse Cursor on Laptop

SANJEDA NASRIN 20 Reputation points
2024-06-07T17:31:42.4+00:00

My laptop's mouse cursor is not showing up. I have tried connecting a wired mouse to check if the issue is with the touchpad. However, even the wired mouse is not working. The problem is temporarily solved upon restarting the PC, but it comes back after some time. I ran system tests and a component test on the mouse, but they didn't reveal any issues. Also I don't know if it is relevant or not but my battery has some issues I haven't yet replaced it can it be the cause of the problem


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  1. VasimTamboli 4,780 Reputation points
    2024-06-07T20:04:47.7566667+00:00

    Hi .

    Outdated or corrupted drivers can cause malfunctioning peripherals. Updating your laptop's touchpad and USB drivers could resolve the problem. Search for "Device Manager" and update the drivers under "Mice and other pointing devices" and "Universal Serial Bus controllers".

    https://support.microsoft.com/en-us/windows/fix-touchpad-problems-in-windows-30b498e5-0caa-9740-2b21-336ea75ee756

    Please accept as answer if it helps


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