unable to access page

Rising Flight 4,036 Reputation points
2024-06-09T05:12:02.7533333+00:00

Hi, One of my user has created a page on a SharePoint site(sharepoint online), but user is unable to see the page. When I test the same on a test SharePoint site, I can see the page I created under Site Pages. Experts, please guide me on how to troubleshoot this issue for the user.

Microsoft Exchange Online
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A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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Microsoft Exchange Online Management
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Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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SharePoint Server Management
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SharePoint Server: A family of Microsoft on-premises document management and storage systems.Management: The act or process of organizing, handling, directing or controlling something.
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1 answer

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  1. Emily Du-MSFT 43,421 Reputation points Microsoft Vendor
    2024-06-10T09:59:51.2166667+00:00

    Please follow below tips to troubleshoot the issue:

    1.Go to the Site page library -> Library settings -> Versioning Settings -> In the Draft Item Security, choose Any user who can read items.

    2.Make sure the page is published and approved.

    3.Check whether has filter in the Site page library view. In the drop-down list of current view -> Edit current view -> Check filter section.

    1

    User's image

    4.Test whether the use can access the page through page URL, make sure the user has enough permissions for the page.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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