Windows update failed on win 11 devices

TechUST 516 Reputation points
2024-06-10T18:15:34.3533333+00:00

Hi,

I have upgraded machines in my environment from Windows 10 22H2 to Windows 11 23H2. However, there are some machines that still show Windows 10 updates in the Software Center even after the upgrade. When I try to install these updates, they fail. Ideally, the machines should not display Windows 10 updates. I have followed the steps given below but the issue is not resolved

-Renamed software distribution folder

-Renamed Catroot2 folder

-Reset_Reregister_Windows_Update_Components by script

My goal is that Windows 11 machines should not receive Windows 10 updates. Please suggest how to fix this

Microsoft System Center
Microsoft System Center
A suite of Microsoft systems management products that offer solutions for managing datacenter resources, private clouds, and client devices.
893 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,659 questions
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Rahul Jindal [MVP] 9,551 Reputation points MVP
    2024-06-10T21:25:51.4966667+00:00

    Have you initiated an update scan from Configmgr applet in control panel?

  2. AllenLiu-MSFT 42,351 Reputation points Microsoft Vendor
    2024-06-11T01:59:18.5766667+00:00

    Hi, @TechUST

    Thank you for posting in Microsoft Q&A forum.

    However, there are some machines that still show Windows 10 updates in the Software Center even after the upgrade.

    After upgrade, the Windows 11 machines should not receive Windows 10 updates.

    Are these windows updates deployed before you upgrade machines from Windows 10 22h2 to Windows 11 23h2?

    Also, I believe you have different device collection for windows 10 and windows 11, and you will deploy updates to the corresponding device collection, have we verified the machines have moved from device collection windows 10 to windows 11?

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Add comment".