Azure OpenAI Error 429 - Request Below Rate Limit

Pedro Daniel Scheeffer Pinheiro 20 Reputation points
2024-06-10T19:21:29.57+00:00

I am receiving an Error 429 while using Azure OpenAI, despite the request being below the rate limit.

Region: Sweden Central

The error message reads: "Error code: 429 - {'error': {'code': '429', 'message': 'Rate limit is exceeded. Try again in 86400 seconds.'}}".

My input is two prompts with around 900 tokens, and the max token limit is set to 4000. PTU utilization is at 0%. The error started occurring recently. Can someone help me troubleshoot this issue?
Also, is it necessary that I wait for a day to try again?

I tried to increase the timer between request but no luck.

Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
2,544 questions
{count} votes

1 answer

Sort by: Most helpful
  1. Chris Hoder - MSFT 96 Reputation points Microsoft Employee
    2024-06-11T00:24:29.87+00:00

    Hi - Is it possible for you to open a support request as this will let us debug the behavior with your specific requests.

    thanks!