Hi,
Thanks for posting in Q&A platform. Please kindly note that the forum you posted in is for English only.
You could post back your issue in English so that we could help you better.
Or if you still want Japanese support, please post in the following Japanese forum so that you would get more efficient support from experts with the corresponded language.
https://social.technet.microsoft.com/Forums/ja-JP/home
Thanks for your understanding.
Best Regards,
Sunny
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