Custom domain setup verified, no emails being sent or received

Neil W 20 Reputation points
2024-06-14T11:32:44.9766667+00:00

Please could someone help me out?

I'm trying to set up an email with custom domain name. I have a "Microsoft 365 business basic" license and have verified the custom domain in Azure. Assigned the email address, but not able to receive or send any emails?

I'm wondering if creating the email address first before verifying the domain has caused the issue? Not receiving any bounce back/non deliverable messages.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Marcin Policht 16,420 Reputation points MVP
    2024-06-14T13:12:35.3666667+00:00

    Use https://testconnectivity.microsoft.com/tests/exo

    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    hth

    Marcin

    1 person found this answer helpful.

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