the outlook button is missing from onedrive

Anahaym 486 Reputation points
2020-11-20T14:16:27.47+00:00

Hi everyone,

one user has just complained that she doesn't have Outlook button in OneDrive when she wants to share something. There is no such button in web OneDrive as well. User has Microsoft E3 License. How to fix it?

Thank you!

41495-outlook.png

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,039 questions
OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
1,185 questions
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Accepted answer
  1. Emily Hua-MSFT 27,581 Reputation points
    2020-11-23T06:59:53.157+00:00

    @Anahaym
    Based on my research, this issue is related to default apps for Email on Windows.

    Please go to your user's computer, go to Start menu > Settings > Deafult apps > Set Outlook as the default app for Email.
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    If this issue does not go away, please close OneDrive and then restart it to have a look.

    If an Answer is helpful, please click "Accept Answer" and upvote it.
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